MEGA Certification

 ISO/IEC 20000-1 

          ISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver. Its commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today's changing service delivery environment.

• Achieve international best practice standards of IT management
• Develop IT services that are driven by and support business objectives
• Integrate people, processes and technology to support business goals
• Put in place controls to measure and maintain consistent levels of service
• ISO/IEC 2000 is compatible with ITIL to support continual improvement